VertexX Enterprise, LLC REFUND POLICY

You are entitled to a 100% refund on all payments if:

- We do not remove any negative items worked on from the time that you retain our services.

- You have not used a credit-consulting agency nor attempted to repair your own credit at least 1 year prior to signing up for our services.

- You have maintained credit monitoring services at all times during the time frame we are assisting you

- You agree & have sent updated reports/responses from the three credit bureaus & creditors to us within 5 days of receipt.You should receive updated credit reports every 35-45 days and make us aware if updated reports have not been received.

Please Note: The refund amount excludes any administrative and filing fees paid up until the date of termination.